Privacy Policy

It's a pleasure to have you at Meerata. A distribution partner in Rwanda.

Who we are?

Founded in 2015, Meerata Investments Ltd started with a simple goal: to bring quality FMCG products to businesses and consumers alike, efficiently and affordably. What began as a small operation with big dreams has grown into a reliable name in distribution, serving a broad range of clients across Rwanda.

Information We Collect

We may collect information about you in a variety of ways, including: Personal Data: Information such as your name, email address, phone number, and company name that you voluntarily provide when you register on our site, inquire about our products, or participate in other activities related to Meerata Investments. Business Information: Details about your business, including your company name, address, and type of business, which may be collected when you engage with us as a retailer or partner. Derivative Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.

Use of Your Information

We use the information we collect for various purposes, including: To create and manage your account. To process your transactions and send you related information, including purchase confirmations and invoices, To communicate with you about our FMCG products, promotions, and services. To respond to customer service requests and support needs, To improve our website and services to better serve our customers.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Disclosure of Your Information

We may share information we have collected about you in certain situations, including: By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of Meerata Investments, our customers, or others. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Third-Party Websites

Our site may contain links to third-party websites and applications of interest, including advertisements and external services that are not affiliated with Meerata Investments. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy. We may use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize the site and improve your experience. When you access our site, your personal information is not collected through the use of tracking technology unless you provide it.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by: Logging into your account settings and updating your account. Contacting us using the contact information provided, links available in our footer below.